IT Helpdesk flashback
So today my sister and I were chatting and she needed some help. For your enjoyment, here’s the transcript:
Sister: questionSat. I was reading the Star Trib online and my computer started installing Antivirusok so I clicked for it to install because I thought my computer was doing automatic updates like it does a lotwelll it wasn’t and it wouldn’t fully install but now I can’t get it off my computer because I can’t find it in my Add/Remove Programs area
Sister: i want to delete the antivirus 2009 because it’s making my computer crazy
when I open up my google it gives me a warning message now
me: Do you have an Anti-Spyware program on your computer?
If so run that
Sister: hmm i don’t know, i’ll check
Sister: I wonder if when I get to work it will do something and perhaps tech services will get a warning message on their computer
me: That wouldn’t be good. Because they might take away your clicking abilities.
Sister: oh ok
About an Hour Later and a few attempts to get ride of the malware.
Sister:i guess i should activate my pop up blocker for home huh
me: That would be a smart option
Sister: once i get this fixed i will do that
man they should educate people about computers, i need to take a class i think
me: It’s really pretty simple “Don’t click on pop up windows. Period. Even if you think it looks like something good. Don’t do it.”
there’s you first class
that’ll be $225 tutition.
Sister:ok so the second one didn’t work, i’m trying the Microsoft one now, if it doesn’t work I think my computer will have to be turned over to tech services
me: which might have been the best option all along. They might have programs to clean it up anyway.
Sister: but you told me they would take away my clicking
i thought that was a bad thing
me: That’s an IT joke. When someone screws up their computer we threaten to take away their clicking ability so they can’t click on stuff and ruin it more.
Sister: oh shame on you for tricking me
Granted that story may not be as good as this one, but it was one of the highlights of my day.
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